Covid-19

Due to Covid-19, we’ve had to make a “few” changes, to ensure that we are keeping you and our staff safe!
Please read carefully as the following guidelines (or rules) will have to be followed when you visit the salon. Those guidelines also comply with the Government’s requirements.
Here is goes…
Arrive on time

We are working on a very tight schedule and every second counts. This puts pressure on our team and other clients, please also note that we will have to add extra time to sanitise the entire salon before you enter.

If you arrive early, please wait until your appointment time. We will personally call you in when we are ready to see you! If you decide to shop around town while you wait for your appointment, let us know via text or social media, and we will notify you when we are ready.

Face Masks

Please wear a face covering before entering the salon.
Any face masks given by us will incur in a cost of £1 per face mask.

Sanitise on entry 

You will be required to sanitise your hands upon arrival, hand sanitiser and hand washing will be provided by us. We kindly ask that you to not use your mobile phones during appointments, where possible, as sanitation would be required each time.

We also ask that you minimise the amount of personal belongings you bring with you. You must keep your belonging with you at all times.

 

Please Come Alone

Please come alone for your appointment.

If accompanied by children you will be responsible for supervising them at all times and should follow social distancing guidelines – please check this with the stylist/beautician or nail technician prior to the appointment as this may not be possible if we’re on a busy schedule.

Waiting Area is Limited

Limiting crowded spaces makes everyone safer.

Due to the salon’s size, we cannot maintain social distancing measures, therefore our waiting area is limited to client’s only, unless you are a parent/guardian, and is limited for one person only.

Safety Check-ins

You are not required to scan our QR code, however this is still available if you wish to.
Please cancel your appointment if you are feeling unwell or have been in contact with someone with Covid-19.
We reserve the rights to refuse service if you fail to do so and any booking fees will be fortified.

No Walk Ins

We ask that you do not come into the salon unless you have got an appointment and/or have been instructed to do so.

Sanitation Standards

All stations, tools, nail desk & products are being thoroughly cleaned and sanitised between each client. We can assure you that your gown, our aprons and towels are clean.

Your hairstylist, beauty therapist, and nail technician will be wearing a face shield during your appointment. A face mask is not required at this time, but please let us know if you’d prefer us to wear one.

Consultations & Patch Tests

Will still be required. Please book this in advance by contacting us directly.

Cancellation Policy

Our cancellation policy remains in place. Any non-refundable booking fees will be fortified if cancelling last minute or failing to show. We will also be introducing a cancellation fee (50%) if failing to cancel within at least 24 hours or failing to show (100%).

Any cancellation or no show fees will be deducted from any deposits you’ve made or will be required upon a new appointment.

If you are unwell, you must reschedule, in this event, we will transfer any payments that have been made towards the new appointment.

Please note that we hold the rights of refusal in the event of failing to comply to these guidelines.

And finally, that’s it!

We’d like to thank you in advance for your cooperation. See you soon!

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